Our Services
Unlocking excellence in property management: where your peace of mind meets our professionalism.
OTA sales – (Distribution Management)
We specialize in OTA distribution by providing services such as registration assistance, content management, and insights into the OTA landscape. Our expertise extends to implementing effective pricing strategies, managing deals and offers, overseeing inventory, and conducting thorough competitor analysis. Additionally, we provide Channel Manager services and representation for a comprehensive approach to optimize online presence and performance across diverse channels. Whether navigating OTA intricacies, implementing strategic pricing, or ensuring effective inventory management, our tailored services aim to enhance online visibility and overall performance.
| Total OTA set up and management | |||
| Content and Image Management | |||
| Management of Guest inquiries on OTA platforms | |||
| Availability, Rates, and Inventory Management | |||
| Uploading of offers based on seasonality and demand | |||
| Channel Management Distribution | |||
| Occupancies and ADR Analysis | |||
| Industry Best Practice advice | |||
| Prompting Property Owner for Timely Payments to OTAs | |||
| Revenue Analysis and Pricing Strategy | |||
| Content Creation and Optimisation | |||
| Customized Reporting and Performance Analytics | |||
| Website CMS/back-office Management | |||
Booking.com
Airbnb
Expedia
Agoda
Channel Manager
OTAs Insights
Sales Representation (Offline)
We offer a comprehensive range of tailored sales and revenue management services to address diverse business needs. From Total Sales Representation to specialized services like Travel Agent (DMC) and Corporate Sales. Our expertise spans managing Foreign Direct operators, contracting services, and implementing effective Revenue Management strategies. Proficient in market segmentation, we target specific demographics with precision. Transparent reporting ensures insights into performance metrics, while PR and Relationship Management play integral roles in building strong connections with stakeholders. With a dedicated focus on market segmentation, our sales strategies aim to optimize results and drive revenue across segments.
| Travel Agent Sales Visits | |||
| Corporate Sales Visits | |||
| Travel Agent Sales representation | |||
| Domestic Campaign Management | |||
| Contracting | |||
| Sales Strategies | |||
| DMC insights | |||
| Segment Planning | |||
| Revenue Management | |||
| Database Management |
Reservations & Hotline Management
Our extensive customer service offerings encompass proficient reservation handling, skilled hotline management, and the provision of exceptional customer experiences. Specializing in the management of incoming calls from diverse customers, we grasp their needs and guarantee precise data entry into the system, coordinating seamlessly with front office teams. The reservations team is dedicated to key deliverables such as payment follow-ups, inventory management, and exemplary customer service.
| Reservations Management | |||
| Hotline Management | |||
| Weekly Updates | |||
| Data entry | |||
| Reservation coordination | |||
| Payment Collection | |||
| Competitor Reports |
Digital Marketing
We offer a diverse range of services, including content writing, social media strategy, influencer marketing, website and app development, analytics, brand guidelines, logos, and professional photography/videography. Our comprehensive capabilities empower clients to enhance their online presence, create engaging marketing campaigns on Instagram and Facebook, and establish a distinctive brand identity with confidence and creativity.
| Post /video creation & submission per week | ||||
| Email marketing (monthly) | ||||
| Target keyword optimization | ||||
| Instagram marketing | ||||
| Facebook marketing | ||||
| LinkedIn marketing | ||||
| Facebook Ads | ||||
| Replying to inquiries and managing customer queries | ||||
| Insta Ads | ||||
| Bing Ads | ||||
| Flyers (2 flyers a month) | ||||
| YouTube publishing | ||||
| Google Adword | ||||
| 24/7 Support hotline |
Content Creation
Inbox Management
Tiktok
Web Management
